Refund policy
All Sales Are Final
All purchases made through Coastal Valor are final and non-refundable. By completing a purchase, you acknowledge and agree to this policy in full.
We do not offer refunds, returns, or exchanges for any reason, including but not limited to:
- Change of mind or buyer's remorse
- Incorrect size selection
- Dissatisfaction with color, fit, or style
- Delayed delivery due to carrier delays or circumstances outside our control
- Items purchased during sales, promotions, or at discounted prices
Damaged or Defective Items
We stand behind the quality of every piece in our collection. If you receive an item that is materially defective or damaged due to a manufacturing error, you must contact us within 48 hours of delivery with the following:
- Your order number
- A clear description of the defect or damage
- Photographic evidence of the issue
Coastal Valor reserves the right to assess all claims and, at our sole discretion, may offer a replacement of the same item (subject to availability). This does not constitute a refund.
Order Cancellations
Orders cannot be cancelled or modified once they have been placed and confirmed. Please review your cart carefully before completing your purchase.
Chargebacks & Disputes
Filing a chargeback or payment dispute in violation of this policy may result in the permanent suspension of your Coastal Valor account and denial of future purchases. We encourage customers to contact us directly at coastalvalor@gmail.com. to resolve any concerns before initiating a dispute with their financial institution.
Contact Us
If you have questions about your order or this policy, our team is available to assist:
Coastal Valor Customer Support đŸ“§coastalvalor@gmail.com.